Mortuary Affairs CNO/CAO Training Initiative

Tipping Point Solutions, in collaboration with the Casualty and Mortuary Affairs Operations Directorate (CMAOD), produced 85-minutes of cinematic, scenario-based training along with the accompanying classroom facilitation materials. This curriculum resulted in a 2-day facilitated course, supporting Army personnel assigned as Casualty Notification and Casualty Assistance Officers. The training focuses on the entire process of assisting the families of a fallen Soldier from the initial notification to the months that follow. Dramatic film is utilized to illustrate and simulate the emotional experience of performing the CNO/CAO duties and prepare Soldiers for their possible future mission in taking care of and supporting these Gold Star Families.